SASSA on date changes for paypoint social grants payments

SASSA on date changes for paypoint social grants payments

As part of SASSA’s effort to avoid a repeat of the last payment cycle during the national lockdown, it is reviewing its payment dates. Adaptation Grants for disabled and older persons will be paid on the third of every month beginning in May 2020. For all other grants, payment is made on the 6th of each month.

According to the State of Disaster requirements for people with disabilities and older adults, a grant payment for April 2020 has been brought forward to 30 March 2020. Child Support grant beneficiaries who could not wait until April 1 were able to receive payments as early as 30 March. Keeping social distance was difficult in some stores and ATMs because of health concerns. In a video, young people push older people before they can access payment infrastructure at the Dobsonville shopping center in Soweto.

SASSA consulted with key players including the National Treasury, South African Post Office, banking associations, retailers, and the Consumer Goods Council after experiencing this unpleasant experience. It was revealed in the consultations that disabled and elderly people need protection from the month-end rush at payment outlets. Thus, they should receive their grants first so that payments can be staggered.

SASSA will use two payment files in order to accomplish this. Children Support Grants, Foster Child Grants, Care Dependency Grants are included in this payment file, while Old Age Pensions and Disability Grants are included in the second payment file.

Old Age Pensions and Disability Grants are paid every third month on the third working day, or on the first working day after the third fell on a weekend or public holiday.

In light of the fact that the 3rd of May 2020 is a Sunday, Old Age Pensions and Disability Grants will be available on Monday, 04 May 2020. The 6th of May 2020 marks the beginning of the timeframe for money to be available besides these types of grants.

Benefits for Child Support, Care Dependency, and Foster Children can be obtained on the same card as benefits for Old Age Pension and Disability Grant. Whenever possible, they will be able to access all of the linked grants simultaneously with their pensions and disability grants.  Until used, the funds will remain in the account after they have been deposited.

Cash Pay Points

Changes introduced to stagger social grants payments will affect beneficiaries who collect their benefits at cash pay points.  Payments will be accepted at cash paypoints starting on 7 May 2020. Benefit recipients who collect their grants at cash pay points will now receive their dates two days earlier than they were told during their last payment. In the event that the new date falls on a weekend or holiday, it will be processed on the first working day after that weekend or holiday.

You will not lose any of your deposited funds if you do not use them. It is not necessary to withdraw the cash immediately after it is deposited into your account. Mr. Zanoxolo Mpeta, SASSA’s acting regional executive manager for KZN, explained that SASSA cards can also serve as debit cards when purchasing goods, so beneficiaries don’t have to withdraw cash and then use it later.


  1. Customer Care Call Centre (KZN Regional Office): 033 846 3400 or SASSA Toll Free: 0800601011.


To improve efficiency and effectiveness, the South African Social Security Agency (SASSA) has modified the payment dates for paypoint social grants. Streamlining operations’ objectives and adjusting payment dates were done with careful consideration of beneficiaries’ needs and challenges.

These date changes will benefit SASSA as well as recipients of social grants in a number of ways. By aligning the payment dates with the rest of the grant payment system, SASSA is able to improve its administrative processes and disburse funds more consistently and reliably. Delays and disruptions are less likely to affect grant recipients who depend on these grants for a living.

It also helps to achieve the overall goal of financial inclusion and empowerment by revising the payment dates. By integrating paypoint social grants with other payment methods, such as electronic transfers and ATMs, the SASSA is promoting a more integrated and inclusive approach to social welfare. Having access to formal banking systems and greater control over their finances, beneficiaries gain more control over their finances.

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